Privacy Policy

Effective Date: February 12, 2026
Last Updated: February 12, 2026

Overview

Talsnet ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our managed IT services.

Information We Collect

Personal Information:

  • Name, email address, phone number
  • Business contact information
  • Technical system information (for support purposes)
  • Service usage data

Automatically Collected Information:

  • IP addresses, browser type, device information
  • Service performance metrics
  • System logs and diagnostic data

How We Use Your Information

We use collected information to:

  • Provide managed IT services and technical support
  • Send service notifications, appointment reminders, and maintenance alerts
  • Monitor and improve system performance
  • Respond to service requests and support tickets
  • Ensure cybersecurity and compliance
  • Bill for services rendered

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information with:

  • Service providers who assist in delivering our services (cloud hosting, security tools)
  • Legal authorities when required by law
  • Business partners with your explicit consent

SMS/Text Message Communications

If you provide your phone number, you consent to receive service-related text messages including:

  • Appointment confirmations and reminders
  • Support ticket updates
  • Maintenance and security notifications
  • System alerts

Message Frequency: Varies based on service activity
Opt-Out: Reply STOP to any message to unsubscribe
Help: Reply HELP or call (432) 653-5087

Standard message and data rates may apply.

Data Security

We implement industry-standard security measures to protect your information, including:

  • Encrypted data transmission
  • Access controls and authentication
  • Regular security audits
  • Secure data storage

Data Retention

We retain your information for as long as you are an active customer and as required by law for business and legal purposes.

Your Rights

You have the right to:

  • Access your personal information
  • Request corrections to your data
  • Request deletion of your information (subject to legal requirements)
  • Opt out of text message communications

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy:

Talsnet
Email: [email protected]
Phone: (432) 653-5087
Web: www.talsnet.com

This privacy policy complies with applicable data protection laws including TCPA, CAN-SPAM, and general business privacy standards.