SMS/Text Messaging Terms and Conditions

Program Description

Talsnet's SMS notification service provides managed IT customers with timely service updates, appointment reminders, support ticket notifications, and maintenance alerts via text message.

Consent to Receive Messages

By providing your mobile phone number to Talsnet and enrolling in our managed IT services, you consent to receive automated text messages from us at the number provided. Consent is not a condition of purchase.

Types of Messages

You may receive:

• Service appointment confirmations and reminders
• Support ticket status updates
• Scheduled maintenance notifications
• Security alerts and system status updates
• General service communications

Message Frequency

Message frequency varies based on your service activity and support needs. You may receive 1-10 messages per month depending on active service requests and scheduled maintenance.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier plan. Please contact your wireless provider for details on your plan.

Supported Carriers

This service is available on major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and most other carriers. Check with your carrier for availability.

How to Opt-Out (STOP)

To unsubscribe from text messages:

• Reply STOP to any message
• Call (432) 400-3019
• Email [email protected] with your request

Once you opt out, you will receive one final confirmation message, then no further messages unless you re-enroll.

How to Get Help (HELP)

For assistance:

• Reply HELP to any message
• Call (432) 400-3019
• Email [email protected]
• Visit www.talsnet.com

You will receive a message with contact information and instructions.

Privacy Policy

We respect your privacy. Your phone number and information will not be shared with third parties for marketing purposes. For full details, see our Privacy Policy.

Terms and Conditions Changes

We may modify these terms at any time. Continued participation after changes constitutes acceptance of new terms. Material changes will be communicated via text message or email.

Liability Disclaimer

We are not liable for delayed or undelivered messages due to carrier issues, device problems, or service outages beyond our control.

Customer Support Contact

Quick Reference

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These terms comply with TCPA (Telephone Consumer Protection Act), CTIA guidelines, and carrier requirements for A2P 10DLC messaging.